Send it back within 30 days of delivery, unused and in its original packaging, for a full refund. We email a prepaid label and take £3.95 from the refund to cover it.
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Everything ships from our Reading warehouse. Prices below include VAT.
Last updated 1 October 2026
| Method | Cost | When |
|---|---|---|
| Standard delivery | £3.99 | 2 to 4 working days |
| Free standard delivery | Free over £40 | 2 to 4 working days |
| Next-day delivery | £5.99 | Order by 9pm, Monday to Friday |
| Large TVs, 55in and over | Same prices | Two-person courier |
Send it back within 30 days of delivery, unused and in its original packaging, for a full refund. We email a prepaid label and take £3.95 from the refund to cover it.
Returns are free at any time in its two-year warranty, and we repair, replace or refund.
Refunds reach your card within 5 working days of the item arriving with us.
Email hello@voxel-electronics.co.uk with your order number and we send a prepaid label.