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Two years cover
Faults in normal use for two years from delivery. We repair, replace or refund, and we pay the return postage.
Accidental damage, liquid damage and cosmetic wear are not covered. A battery that falls below 80 percent capacity inside two years is covered.
Email hello@voxel-electronics.co.uk with your order number. We send a prepaid label, then repair, replace or refund within 10 working days of it arriving.
Email your order number and a short description, with a photo if you can.
A prepaid label arrives by email. Pack the item and drop it off.
Our bench tests the fault and repairs or replaces the item.
We return it within 10 working days of it arriving, or refund you.