Privacy policy

We collect the information we need to process your order and look after your account: your name, delivery address, email address, phone number and order history.

If you contact us, we keep the messages so we can answer your question and follow up if something goes wrong.

We use your details to take payment, pick and deliver your order, handle returns and warranty claims, and answer your questions.

With your consent, we send one weekly email about price drops and new products. You can unsubscribe from any email.

We share only what is needed with the couriers and payment providers that complete your order. We never sell your data.

We use a small number of service providers for hosting, email and analytics. They process data on our instructions.

You can ask to see, correct or delete the information we hold about you. Email hello@voxel-electronics.co.uk and we will reply within one working day.

You can also ask us to stop sending marketing email at any time.

We use cookies to remember your basket, keep you signed in and understand how the site is used. You can manage them in Cookie preferences.

Turning off essential cookies may stop the basket and checkout from working.